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Systems Administrator Job Description

Job Description

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To provide systems,vendor or technology specific management, configuration, design, training and expertise. "Systems" may include network or server infrastructure or software applications or services.


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  • Ensure the proper operations of IT systems.
  • Monitor performance and availability.
  • Ensure availability compliance to Service Level Agreements.
  • Ensure that performance and functionality is delivered to meet required client outcomes and quality metrics.
  • Address operational systems issues.
  • Liaise with vendors, suppliers and professional services.
  • Provide status reporting and improvement recommendations.
  • Troubleshoot and diagnose hardware and software issues .
  • Apply operating system updates, patches and configuration changes.
  • Coordinate hardware maintenance and repairs with vendors
  • Perform file system disaster recovery and data management.
  • Diagnose and resolve Storage and Virtualization issues.
  • Perform software and hardware firmware upgrades.
  • Participate in disaster recovery testing.

Key Competencies

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  • Situational Analysis
  • Customer Consideration
  • Teamwork
  • Developing Self and/or others
  • Managing Tasks
  • Specific Technical Knowledge

Skills, Knowledge and Experience

Employer Demand Skill
44% VMware server virtualization technologies
31% Demonstrated ability to troubleshoot
31% Understanding of Change Management frameworks such as ITIL
29% SQL or MYSQL server
24% Excellent written and oral communication skills
20% Active Directory administration
14% Exchange server skills and experience
11% Windows Server administration
7% Citrix XEN server


Employer Demand Qualification
31% Degree


The following salary indicators were found for this role;

Role Roles Not Requesting a Degree Roles Requesting a Degree Top End
Network Administrator Salary $77K - $89K $90K - $100K $160K
Contract Rates $43h - $48h $75h

Key Personal Attributes

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In addition to outstanding technical knowledge of the Information System, an excellent systems administrator also has an understanding of related fields such as change management, risk management, client communications and service level agreements.

Attraction to the Position

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This role is well suited to technically minded individuals with strong communication and team work skills.

Staff Retention Strategies for Employers

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Systems administrators can begin to feel as though there is no more to learn in a particular organization once day-to-day tasks start to become repetitive and not challenging. Employers may seek to keep work life interesting by providing variations of work. For example, project work, team leader work or as a trainer.

Advantage Alert

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No advantage alert detected.

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