Information Technology Skills

A snapshot of IT skills for entry level to experts

skills & demand: essential knowledge

Average salaries by skill

  • Infrastructure $88K
  • Projects $100K
  • Management $112K
  • Security $87K
  • Sales $109K
  • Applications $93K

The only constant in the world of technology is change. As custodians or creators of systems we are all affected by innovation. Keeping up can reap great rewards whilst falling behind can, in the most extreme of cases, be career ending.

So what are the changes affecting skills? Here are some factors that we suggest that you consider when you are selecting your development pathway;

Your region: Outsourcing is now a common theme around the world. Outsourcing simply means that companies choose to hire an external entity to perform tasks. The net effect of outsourcing is that workloads shift between regions. In some places demand increases and in others demand decreases. It is important to understand how your specific area has been affected because ultimately that factor will play to the demand that you experience.

Innovation: High profile concepts in 2016 include the cloud, big data, mobility, UX(user experience) and application development. Most, if not all, the big players have invested millions into one or more of these concepts and big money is sure to follow. The net effect is generally good but as with all innovation you should be aware of what is being superceded just to make sure that your skills investment is not close to end of life.

The economy: Information technology is an industry that is greatly affected by economic cycles. This can be a positive or a negative depending on which area your talents reside. If you specialise in cloud or consolidation, for example, you may find an upturn in work during tough periods.

Demand: A great indicator for all the items above is demand. Sometimes demand manifests in the form of many job advertisements but more often than not demand manifests as increased salaries. If you are in an industry where salaries are increasing such as security this will likely be as a result of increased global demand.

Your rank: What rank you ask? Dont worry, it's just a hypothetical rank. If you were ranked amongst your peers in your region would you sit in the top 10%? In summary, if you are very, very good at what you do your skills development should be complimentary to your area of expertise.

tech skills overview

It is a common misconception that all technology roles involve a science/mathematics focus. In fact, large technology departments have a very diverse set of skills and abilities and it is not uncommon to hear an IS&T (Information Systems & Technology) worker state that "they are not technical". To demonstrate this point, we have provided the following three categories that broadly encompass all IS&T roles. Neither Leadership or Process roles necessarily need technical skills.


Leadership roles

Leadership and governance roles provide direction to technology teams. The following skills and abilities are noted as key attributes of successful IT leaders;

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Technical and support roles

Skills for technical and support roles typically suit friendly, sociable people with excellent communication skills. Whilst many support roles are highly technical in nature, pathways to these technical roles usually occurs via service oriented roles that involve a significant amount of customer interaction.

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Process roles

As the Information Technology industry continues to grow and increase in complexity Skills in Information Technology process driven roles are expected to become even more important. Process roles generally help to define or coordinate different groups, departments or entities.

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